All HaloNail press-on nails are made to order with care, based on the size, shape, and design options selected by the customer.
Due to hygiene and product characteristics, all orders are considered final, and we kindly ask for your understanding that exchanges or refunds cannot be offered for a change of mind, or incorrect size selection.
We kindly recommend reviewing our sizing and application guides carefully before placing your order.
If you feel there is an issue related to the quality of your item, please contact us at halonailshop@gmail.com within 48 hours of delivery, including your order number and clear photos showing the issue.
If a quality issue is confirmed, we will provide a replacement of the same item. If a replacement is not possible due to material availability or other production limitations, a refund will be issued to your original payment method.